Privacy Statement
We are dedicated to protecting the privacy of participants.
Collection of personal information is being undertaken in accordance with Ontario’s Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and Québec’s Loi sur l’accès aux documents des organismes publics et sur la protection des renseignements personnels.
The confidentiality of any information collected by the survey is protected under the provisions of these Acts.
The information you provide will not be shared with anyone for any other purpose outside of this survey. Your responses will be combined with other responses in your area before they are used for analysis or reporting. No information that could be traced to you or other members of your household will ever be released.
Personal information is being collected on behalf of the City of Ottawa, Ville de Gatineau, Ministry of Transportation of Ontario, Ministère des transports du Québec, National Capital Commission, and the transit agencies in Ottawa and Gatineau (OC Transpo and the Société de transport de l'Outaouais). These agencies are members of the TRANS Committee, which coordinates transportation data collection, analysis, and modelling within the National Capital Region. (link on TRANS Committee: https://www.ncr-trans-rcn.ca/about-trans/
Canadian-based research firm R.A. Malatest & Associates Ltd. is conducting the survey under the direction of the TRANS Committee. The firm is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) and is committed to the highest standards for the protection of privacy and confidentiality. Click here for a link to the firm's Privacy Policy Privacy Policy.
In accordance with privacy legislation, your personal information will be retained for at least 12 months after the completion of data collection (so that we may respond to any requests you may have about your own information). After 12 months, we will delete your contact information. (name, phone number, e-mail address) unless you direct otherwise. If after completing the survey, you wish to withdraw your consent to collect your information, please email
- Elizabeth Whyte, Strategic Programs and Projects Officer, City of Ottawa, via email at Elizabeth.Whyte@Ottawa.ca or via phone at (613) 315-5713, or
- Madame Émilie Desjardins-Robitaille, responsable du module Coordination avec le milieu de la Direction générale de l'Outaouais via email at dto@transports.gouv.qc.ca, via phone at 819 772-3849, or via mail at 170, rue de l'Hôtel-de-Ville, 5e étage, Gatineau (Québec) J8X 4C2.
For more information on the 2022 Origin-Destination Survey, please visit the ODsurvey.ca project website. You can also contact us by phone 1-855-688-1131 (toll-free) or by email info@ODsurvey.ca.